Shipping and Returns

Tax

All customers will be charged sales tax (unless a Resale Certificate is provided) Please advise prior to completing your purchase and the invoice will be corrected.

 

AS-IS/E-OK/Reconditioned/New Surplus/New Unused items

Any item that is AS-IS, E-OK (electrically okay) and or Used carries no implied manufacturer’s warranty, and may have minor cosmetic damages or shelf ware.  If the item is for parts only that will be noted in the listing.  Some items that are new, unused, Reconditioned or surplus will have a manufacturers and or Atlas Electric Inc. warranty as specified in the listing. New Surplus items may have been installed but never powered up. These may show signs of installation such as mounting holes, removed knockouts and paint scratches.

 

Shipping

All orders made before 2:00PM are processed within 2 business days after payment is made. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. Currently only orders placed within the United States of America can be made through the Atlas Electric online store. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Atlas Electric Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

Returns and Refunds Policy

We will honor a return if the buyer contacts us within 30 days after receiving the item.  Accepted reasons for returning an item are if it is defective, or not as described in the listing.  If an item contains a serial number this information is recorded and will be verified after item is received back.  Refunds will be given as Money Back, Exchange, or Replacement (Buyers Choice).  Return shipping will be paid by the Buyer.

 

Payment Details

We accept Paypal along with any other major credit card. Paypal users must have a verified address to ship to.